🔹 1. Information we collect
Through our forms or electronic communications, we may collect the following personal data:
Full name
Mobile phone number
Email address
IP address of the device completing the form
Date and time of explicit consent
Communication preferences (opt-in or opt-out)
History of interactions related to SMS (optional)

🔹 2. How we obtain your consent (Opt-in)
Consent to receive SMS messages is obtained in an active and verifiable way:
Through a checkbox unchecked by default on our forms.
Only SMS messages will be sent to people who have checked this box voluntarily.
The consent action is recorded along with the IP, date and time.
This mechanism complies with mobile operator regulations, CTIA (Cellular Telecommunications Industry Association) policies.

🔹 3. Purpose of SMS data use
The information collected will be used exclusively for:
Confirming and facilitating the sending of informational, transactional, or support SMS messages.
Contact confirmations or follow-up to queries.
Appointment reminders or important notifications.
Direct communication with clients or prospects who have requested information or services.
Activating linked messaging platforms such as WhatsApp Business that require SMS verification.
We do not use your data for mass advertising purposes or share it with third parties for marketing campaigns.

🔹 4. Message frequency
The frequency of SMS messages sent may vary depending on the nature of the interaction. In general, a range of 1 to 2 messages per week per client is estimated, unless more active support is required.

🔹 5. Right to opt out
You may unsubscribe from our SMS messages at any time using the following methods:
Replying with the word “STOP” to any SMS message received.
Contacting us at the email address: manager@mimejordecision.com
Using the links or mechanisms available in our communications.
Once your request is received, messages will be immediately discontinued unless you actively subscribe again.

🔹 6. Data Security and Storage
The data collected is stored on secure platforms with restricted access. We use encryption, SSL certificates (HTTPS), and technical controls to prevent unauthorized access.
All information related to consent and SMS sending is stored in compliance with data protection regulations and is available as evidence if requested by operators or competent authorities.

🔹7. Data Retention
The data collected is retained for a period of [e.g., 12 months] from the last contact or until the user requests its deletion, except where there are legal obligations to retain it for a longer period.

🔹 8. Access, Correction, or Deletion of Data
You have the right to request access to, correction of, or deletion of your personal data. To do so, you can write to us at:
📧 manager@mimejordecision.com
📞 +1(954) 495-9792

🔹 9. Changes to this Policy
We reserve the right to modify this policy at any time. Modifications will be published on this page with the date of the last update. It is recommended that you review this policy periodically.

🔹 10. Contact
For more information about this policy or our data handling practices, please contact us via:
Email: manager@mimejordecision.com
Website: www.lenguajedelexito.com
Phone: +1(954) 495-9792